THE Federal Government has announced a $2.8 million investment in "detailed business case planning" for a major project to further develop and improve the My Aged Care online portal.
Used by more than 1.2m older people, their families and representatives annually, My Aged Care is also utilised by over 2,000 aged care assessors, 3,500 service providers and thousands of health care professionals.
The business case will gather input from consumers, providers, assessors and health professionals with the aim of making the website and service more functional.
More online self-service options will be complemented by added efficiencies for health professionals and service providers with the aim of helping to reduce cost pressures, while the system will be underpinned by a stable IT platform so My Aged Care can continue to service increased demand.
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