Pharmacy Daily | Door-to-door the next step

CANBERRA'S first drive-through pharmacy, Gold Creek Discount Drug Store, has added a door-to-door service to deliver improved accessibility to patients.

A year after launching the drive-through pharmacy, co-owner, Nader Ibrahim (pictured), said the new service was the next step in providing the community with greater accessibilty to healthcare, while attracting new customers to the store.

"Our drive-through pharmacy has enabled local patients, both young and old, to become more independent on their journey to better health and has been of particular benefit to pregnant women, the elderly and those with chronic conditions," he said.

"We now see customers whom we hadn't seen in years due to their inability to be mobile. Rather than having to ask their friends, family or neighbours to assist, the drive-through enables patients to feel more self-sufficient."

Ibrahim noted that the drive-through service, which is supported by a click-and-collect program, had seen a surge in custom from time-poor parents trying to juggle the demands of looking after infants and working.

"We've seen a 34% increase in purchases via the drive-thru from our baby range, such as baby formulas and medication, proving the concept makes life easier for stay-at-home parents, who can avoid the hassle of taking their kids in and out of the car," he said.

The Gold Creek Discount Drug Store will be celebrating the success of its drive-through next Sat, 01 Jun 2019, with a sausage sizzle to mark its first anniversary.