WIZARD Pharmacy Mount Pleasant has taken the Wizard Pharmacy of the Year title, after landing a 100% mystery shopper score.
The suburban Perth pharmacy was presented with the group's top award at a ceremony at Optus Stadium over the weekend.
In addition to delivering a flawless performance for the mystery shopper, franchisee Frank Napoli's team's community engagement efforts helped make the pharmacy stand out from the crowd.
The Mount Pleasant store has worked with local schools and produced a three-day Wizard Mentoring program for students in years 11 and 12, who are interested in studying pharmacy.
Napoli said the team was honoured to take home the group's Pharmacy of the Year crown, noting the strong competition from stores across WA and the NT.
"For a pharmacy that's only been open just over a year, we're all so thankful for how warmly the community has welcomed us and for the amazing opportunities to engage with and enrich the local community," Napoli said.
"I am so proud of my team, the culture they have created and how hard they have worked to serve their customers and patients in such an authentic and personalised way, despite the challenging conditions the healthcare industry has experienced."
Wizard Pharmacy Cannington's Maxwin Choug was named as the network's 2022 Pharmacist of the Year, for his dedication and passion for his patients.
"I was astounded when my name was called during the Awards night as so many pharmacists have worked so hard and given so much to their communities - beyond what they are required to do," he said.
"I have to say a huge thank you to my team, who have all played such a significant part in serving the community with me during times of unprecedented crisis.
"I am proud to say we have not shut our doors once to the community since the beginning of the COVID-19 pandemic."
Wizard Pharmacy Kelmscott Stargate's Alice Muge was awarded the group's inaugural Intern of the Year Award, while Wizard Pharmacy Girrawheen's Emma Ewers was named Team Member of the Year.
Pictured: Wizard Pharmacy COO Sally Parker; Monique D'Amato; Mount Pleasant Pharmacist Manager Nancy Rostom; Eva Mujagic-Jones; Mount Pleasant franchisee Frank Napoli and Wizard Pharmacy CEO Lyndon Dyson.
The above article was sent to subscribers in Pharmacy Daily's issue from 28 Nov 22
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