TRANSPORT for New South Wales is evaluating emerging frictionless ticketing technology to make travelling on public transport easier for People with Disability after a report confirmed that a significant number of people are having difficulties with public transport ticketing.
For instance, for people with a mental or physical disability, using public transport can be a stressful experience and concerns about having the right ticket ready and finding access to the platform added to this stress, the report said.
The initiatives includes using biometric tools including facial and voice recognition, and 5G smart phone-based technologies.
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