FRED IT has introduced a new 'digital basket' feature for its MedView Flow electronic script queuing system, designed to bridge the gap between physical and electronic prescriptions.
The innovation aims to ensure that pharmacies can now operate with a fully digital script workflow.
Fred IT stated that the new feature, which is based on electronic shelf technology, addresses the challenge of integrating paper and electronic prescriptions.
It improves customer service and enhances patient safety, particularly at the point-of-script collection.
Paul Naismith, CEO of Fred IT, emphasised the importance of the development for Australian pharmacy operations.
"Pharmacies are assiduous in their checks to ensure that patients receive the right medication, but any potential error in handing the wrong medication to the wrong patient is one mistake too many," Naismith said.
"This new digital basket provides pharmacists with very easy patient safety checks whilst also consolidating paper and escripts into one dynamic workflow queue."
Fred IT stated it has filed a patent for this world-first technology.
"Fred IT invented this here in Australia after scouring the globe and finding that there was no single pre-existing solution that suitably addressed the workflow gap between digital and paper-based processes," Naismith added.
He also highlighted the role of such technology in advancing patient safety and customer service in pharmacies. JG
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