Pharmacy Daily | DVD Training

The Federal Attorney-General Robert McClelland attended a Guild Member’s pharmacy in Sydney last week to launch a new DVD training package for workers in community pharmacy to try to stop household chemicals being purchased for potential violence and terrorism. Mr McClelland said the DVDs - titled ‘Know your customer’ - are designed to help staff identify suspicious behaviour which may be displayed by people looking to purchase or stockpile chemicals of security concern. Some chemicals in the pharmaceutical industry that have legitimate everyday uses can also be dangerous if they get into the wrong hands in significant quantities. The Government is working with industry bodies to educate staff about what to look out for. The DVD deals with issues including the purchase of unusually large quantities, nervousness on the part of the buyer, paying in large amounts of cash and poor knowledge on the part of the buyer regarding the normal use and quantity of the product being purchased. The new training will help workers be better informed and vigilant about suspicious activities surrounding the chemicals of security concern. The DVDs are being distributed to all community pharmacies in Australia in the coming month, along with fact sheets and transaction reporting cards to encourage retailers to report any suspicious customer behaviour to the National Security Hotline. Increased vigilance by industry and business could make a difference in preventing a terrorist attack in Australia. If you see suspicious activity or something unusual, report it to the National Security Hotline on 1800 123 400.

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