THE Quality Care Pharmacy Program (QCPP) is undergoing significant enhancements via Quality Care 2020.
The Program will align the quality management requirements with the latest Australian quality accreditation standards that are currently observed by 94% of local pharmacies.
To enable stores to plan and prepare for the updates, Pharmacy Connect 2019 will host a session to inform delegates of the changes ahead.
Focused on improving pharmaceutical services for the community, Quality Care 2020 provides a framework for local pharmacies to provide quality, safe and consistent professional services and consumer care.
National Councillor of the Pharmacy Guild of Australia, Nick Panayiaris, said, "over the past two years, the development of the enhanced Quality Care 2020 Program has been focused on not only achieving continuous improvement internally, but ensuring the highest levels of consumer-focused care through a quality framework."
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