STAFF at US pharmacy group, CVS, have reportedly been told not to inform patients if their prescriptions were filled by someone who tested positive for COVID-19.
A leaked email reportedly from a CVS district leader told employees to pull any scripts filled by a COVID-positive colleague that had yet to be picked up by patients, but if they had been collected the standard policy was "not to make an outreach call", Business Insider reported.
"We were told not to contact anyone or let anyone know," a pharmacy technician said.
Business Insider reported that at least 14 CVS employees had accused the company of "bullying" and "flagrantly disregarding the safety of both staff and customers".
CVS spokesperson, Michael DeAngelis, denied allegations that the company had ordered staff not to notify customers that their prescriptions had been prepared by someone who tested positive for COVID-19.
"It is not our policy to prohibit our pharmacies from informing patients if their prescription was filled when an employee who tested positive for COVID-19 worked in the pharmacy," he said.
The CVS technician also reported that staff who had worked in close proximity to a coworker who tested positive for the virus had been told not to get tested "because they couldn't have anyone else out of work".
However, DeAngelis said workers who had been exposed to a colleague who tested positive for COVID-19 could request time off to quarantine.
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