THE Therapeutic Goods Administration (TGA) is advising customers with safety concerns relating to defective sound abatement foam in Philips branded CPAP, Bi-Level CPAP devices and mechanical ventilators to register their products on the company's website.
In a statement released on Fri, the TGA noted that it was aware that some patients were having difficulty contacting Philips about their devices.
"It is important that customers register their devices on the Philips WEBSITE," the TGA said.
"This will help us plan an effective approach to either repair or replace them, taking into account the specific needs of various patient groups.
"The TGA is assessing safety information to ensure any proposed actions are appropriate - these may be different for different devices.
Philips has confirmed that replacing the device or replacing the foam will be done at no cost to the patient.
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