LEADING generic and biosimilar company Sandoz recently became the first company to be accredited as a Kind Company (PD 12 Mar).
General Manager A/NZ Clint Holland (pictured) shared with Pharmacy Daily what makes Sandoz a kind company, and why it matters.
"Our organisation takes its culture very seriously - it's something that we're incredibly proud of at Sandoz," Holland said.
"We've seen that through recent awards and recognition around being great place to work and being in the top 50 workplaces for women in Australia.
"I'm always looking for ways to evolve our culture: how do we continue to grow, how do we keep culture as a focus?"
Enter Kath Koschel and her mission to spread gratitude and kindness in the world.
Koschel, who spoke at APP2025, established the Kindness Factory to help foster a kinder community through individuals and organisations, and Holland could see the benefits.
"When I sat down and spoke with Kath, I could see very clearly that there were tangible business results in terms of performance and profitability linked to the way organisations treated their employees, to the way that they worked with their partners, to the way they worked with their customers," Holland said.
Kindness is not just about being nice to everyone, Holland said, explaining that it is about being fair, transparent and honest and having difficult conversations when they are needed.
"So we really doubled down on this kindness journey with Kath, and went through a full program with her organisation around Kind Company accreditation, going on a journey as an organisation to deliver a thousand acts of kindness," Holland said.
The acts could be anything from running a fundraising event, giving blood, as Holland did, or "just being kind to yourself and actually taking time out of the day to go to the gym and stay healthy and active".
"There were really big acts of kindness and there were really small pieces of kindness that individuals could take, and we were really pleased that we delivered over a thousand acts of kindness as an organisation in 2024," he said, adding that they are continuing the journey in 2025.
"I love what Kath does and am incredibly inspired by her.
"And I'm very pleased that we are able to stand here and say that we're the first Kind Company in Australia, and the first Kind Company for her organisation - it's really exciting." KB
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