FOR the 15th year in a row, Blooms The Chemist hosted its three-day Retail Managers Conference and this year the Royal Randwick's Retail Manager, Shauna McGrath, has been crowned the 2023 Retail Manager of the Year.
McGrath was recognised for her ability to deliver "outstanding results and nurture business growth while demonstrating the important role of community pharmacy in providing excellent customer care and service," said CEO Emmanuel Vavoulas.
The Retail Manager of the Year Runner Up 2023 is Blooms Rochedale's Carly Barraud.
The Customer Service Winner 2023 is Blooms Yarrawonga, Sandra Mason, while Training Champion of the Year is also Royal Randwick's McGrath.
The above article was sent to subscribers in Pharmacy Daily's issue from 24 May 23
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