AMCAL Gorokan Pharmacy on the Central Coast, NSW, is the first drive-through pharmacy in the region, the Coast Community News (CCN) has reported.
The chemist at 70 Wallarah Rd has a long-term presence in the Gorokan shopping centre and recently upgraded to a new look with Amcal branding, together with longer opening hours and an e-commerce platform to make life more convenient for customers.
Owner pharmacist Eric Ngo who has made numerous changes in the 17 years since he took over, said the drive-through is just one of the ways Amcal Gorokan is embracing technology to innovate and expand healthcare services for the community.
"With busy schedules and hectic lifestyles, customers are always looking for ways to save time," he explained.
"A drive-through allows customers to quickly pick up essential needs and medicines without having to park and get out of the car to go into the pharmacy.
"We're offering customers a simple click and collect program, script collection, e-commerce orders - it's all about convenience - which is great for parents not having to organise their children to come inside, for people with mobility difficulties or even those who are not feeling well or have COVID."
Amcal Gorokan allows customers to phone the pharmacy with their order, use the Amcal Gorokan app, or place the order online.
Staff at the pharmacy will let customers know when the order is ready to pick up and they will then deliver it to the customer's vehicle in the parking area behind the pharmacy, the CCN has reported.
The above article was sent to subscribers in Pharmacy Daily's issue from 22 Jun 23
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