DDS considers robots
September 9, 2013
THE Discount Drug Stores chain
has confirmed that it’s looking
at implementing automated
dispensing technologies, with the
move aiming to allow pharmacists
to spend even more time one-onone
with customers.
DDS Professional Services
Manager, Casey Clark, said a
number of the group’s pharmacies
are investigating the systems.
“At Discount Drug Stores our core
focus is on providing customers
with quality, tailored service and
advice so we are always looking at
new ways in which we can achieve
this and where we can make our
pharmacists more available to their
customers,” she said.
Clark also said that with
supermarkets stocking more OTC
medicines, a focus on providing
customers with a high level of
personal service and care is “giving
pharmacy a point of difference”.
“Our pharmacists are easily
accessible and can provide expert
knowledge and advice to customers
quickly and easily,” she added.
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