CHEMIST Warehouse has come out on top of the annual Roy Morgan Customer Satisfaction Awards in the Chemist/Pharmacy of the Year category for the first time.
Welcoming the result, based on customer satisfaction ratings collected from the Roy Morgan Single Source survey of more than 50,000 Australians, former Pharmacy Guild of Australia Communications Director, Greg Turnbull, who joined Chemist Warehouse as an independent advisor earlier this week, (PD 07 Jun) said it reflected well on the discount group.
"This win is a great achievement for the Chemist Warehouse pharmacies and staff across Australia," he said.
"Winning this award is a testament to the dedicated and passionate team who continue each day to encourage customers to live well, get well and stay well, despite the confronting times we have all faced over the past year with the COVID pandemic.
"Chemist Warehouse is exceptionally proud of the team across Australia who have remained committed to providing Australians with affordable medicines and the full range of accessible wellness solutions.
"It's great to get feedback that reflects the care taken by Chemist Warehouse pharmacists and staff, and the high satisfaction levels of the more thantwo million Australians who visit their local Chemist Warehouse every week."
The above article was sent to subscribers in Pharmacy Daily's issue from 11 Jun 21
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