WITH the Therapeutic Goods Administration (TGA) giving its website a redesign to make it more user-friendly, there are calls for the Australian Health Practitioner Regulation Agency (AHPRA) to overhaul its site.
Royal Australian College of General Practitioners (RACGP) National President, Dr Karen Price, vented her frustration with the agency on Twitter this morning.
"Your process and website is pretty shabby for online renewal with eleventy million click and now locked out it seems - despite verified password," she said.
"So much for saving time with technolgy... [I'm] just trying to give you money."
Price noted that she did not have "a lot of time to muck around" filling in online forms.
"I do think tech solutions should be tested thoroughly at the user interface... [a] radical service-based idea," she said.
Another doctor noted that he had received multiple emails from AHPRA reminding him to pay his registration renewal, which were followed by an email saying the emails had been sent by mistake, then more payment reminder emails.
The above article was sent to subscribers in Pharmacy Daily's issue from 02 Sep 22
To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 02 Sep 22
