NO one likes standing in long queues, but the situation is so dire at one particular pharmacy in the UK, that local government officials are in "urgent talks" to find a solution.
The hospital pharmacy servicing Jersey - the largest of the Channel Islands, between England and France - is so under the pump that it is regularly leaving customers frustrated and in tears over prescription collection wait times.
Jersey backbencher, Deputy Lucy Stephensen, said she saw "one person in tears" and others "angry at the level of service", but added "staff were doing their best".
She added, "I've spoken to people both inside and outside the health service who tell me they've suggested ways that this situation could be improved over several years, so why can't we get under the bonnet and sort it out?"
The pharmacy's customers have also spoken out about the issue, with patient Rachel Tippett telling the BBC that delays in getting medication for her ADHD meant she had to borrow tablets for a friend.
"I've been taking medication for two-and-a-half years, and I've seen this situation getting worse and worse," she said.
The long-standing problem was brought up at during a meeting last week by the island's Health and Community Services Advisory Board, with Health Minister Tom Binet saying extra staff would be recruited "as soon as possible".
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