CANADA'S chief accessibility officer says her wheelchair was left in Toronto after she boarded an Air Canada flight over the weekend, describing the experience as "unacceptable".
Stephanie Cadieux said on X, formerly known as Twitter, that the national airline had forgotten her wheelchair.
She posted a photo of herself (pictured below) waiting in front of an Air Canada service desk in a replacement wheelchair, reported Global News.
Cadieux left Toronto last Fri and arrived at Vancouver airport without her wheelchair.
"I'm now without my essential equipment," Cadieux said.
"Independence taken away, I'm furious, unacceptable."
Several hours later, Air Canada commented on X again that her wheelchair was expedited and in transit.
"We're deeply sorry and want to discuss this with you.
"Accessibility is a priority; we're investigating internally as part of our commitment to do better," the airline wrote.
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