THE newly established Pharmacy Programs Administrator (PPA) (PD 01 Feb 2018) has advised that the first claims have been received, processed and paid via the new Registration and Claiming Portal.
The site, which debuted last Fri at ppaonline.com.au, is now fully operational and allows pharmacies to lodge claims associated with the 23 Community Pharmacy Programs funded under the Sixth Community Pharmacy Agreement.
PPA Director, Chay Boss-Walker, said he was pleased pharmacies and other providers were already taking advantage of the "fast-track" payment arrangements supported by the new portal.
"Australia's pharmacists work hard and our aim is to ensure they're paid promptly for the important services they provide to the community," he said.
The fast track arrangements validate claims in real-time and automatically approve them, with payment made within three business days for Dose Administration Aids, MedsCheck and Diabetes MedsCheck, Staged Supply, Home Medicines Reviews and Quality Use of Medicines.
Boss-Walker reminded users that their bank details must be entered into the portal by the "Main Authorised Person" before payments can be processed.
Generally this is the pharmacy owner, and if claims have been submitted without bank details being entered the payment will remain as "pending" until the bank information is added.
"The new Portal looks and feels different to the previous Portal, and it may take time for some people to get used to it.
"However we hope that everyone will appreciate the benefits that this new claiming process provides," Boss-Walker added.
The PPA support centre is now fully operational and can be contacted on 1800 951 285 or via support@ppaonline.com.au.
The above article was sent to subscribers in Pharmacy Daily's issue from 05 Feb 19
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