ELECTRONIC prescription training: The arrival of electronic prescriptions (eScripts) requires significant change management to pharmacy workflows.
For those patients who choose to have their medication prescribed electronically it will be a big change, and may require some time for them to understand this new method.
It's important that all pharmacy staff are educated on eScripts so that they can meet the needs of their community.
Guild Learning and Development has partnered with the Australian Digital Health Agency to produce a new online module titled Electronic prescriptions: A guide for pharmacy assistants.
The module introduces the different ways that an eScript may be presented in a pharmacy -- via a token or Active Script List -- and helps pharmacy assistants to answer questions from patients.
The module is free to access for all pharmacy assistants in Australia.
For details, please contact Guild Learning and Development on 1800 049 056.
The above article was sent to subscribers in Pharmacy Daily's issue from 01 Dec 20
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