PHARMACY distributor Heat Doward says the results of a new customer survey confirm that it is a "dominant force in Australian pharmacy".
The organisation, which handles products such as eyewear brand OZK.O, Macks earplugs, Speedo, Billie Goat, ulta 3, Medi Manager and Simpkins Confectionery, asked pharmacy retail managers to rate it on key metrics.
The results were "overwhelmingly positive," Heat Doward said, with the company scoring more than 4+ stars (out of 5) on service from sales representatives, head office service and support, brands on offer, and margins & terms.
The strong feedback comes just 18 months after Heat Group acquired rival personal care products distributor Doward International (PD 01 Nov 2016).
Heat Doward has launched a new corporate positioning including a 'Your Partner in Pharmacy' tagline, with md Gillian Franklin saying the survey "shows we are truly delivering on our promise of great brands and outstanding service - driving revenue and growth in pharmacies across the country".
Heat Doward says it will have a significant presence at APP on the Gold Coast early next month, with new and existing customers invited to see the new range showcase.
The above article was sent to subscribers in Pharmacy Daily's issue from 04 Apr 18
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