INCREASED workload combined with the challenges of tackling medicines shortages during the COVID-19 pandemic has sparked burnout amongst Australian pharmacists.
Research published in the International Journal of Clinical Pharmacy conducted by the Australian National University and the University of Sydney, found male pharmacists experienced burnout as depersonalisation, including cynicism and feeling disconnected more than their female colleagues.
Based on an online survey of 647 pharmacists working in hospital and community pharmacy settings, conducted between Apr and Jun 2020, the researchers found 96.3% reported a change in their role as a result of the pandemic, with more than half of respondents saying they were working overtime.
The survey found the main factors affecting pharmacists included medication supply (40.9%), increased workload (35.4%) and patient incivility (24%).
"Pharmacists have experienced changes to their lives and work during the global COVID-19 pandemic, with higher than previously reported rates of burnout affecting the profession," the authors said.
"High workloads, overtime, medication supply and patient behaviour have affected pharmacists' work during the pandemic.
"These factors, and the increased depersonalisation of male pharmacists requires further study to inform both the recognition and treatment of burnout in pharmacists."
The authors added that appropriate governance and systemic management of personal protective equipment, infection control recommendations and medication supply needed to be addressed to reduce the risk of burnout amongst pharmacists in future pandemics.
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