HIGH-QUALITY evidence-based information resources and independent training programs are needed to boost pharmacists' acceptance of an ethical framework for the sale of complementary medicines (CAM) in pharmacy, research reveals.
The authors from the University of Queensland and Griffith University found the use of an ethical framework could address an important gap in providing specific professional guidance to pharmacies when selling CAM.
The paper, published in BMC Medical Ethics, noted that "conflicts arise for pharmacists between respecting the autonomy of consumers who choose to use CAM and professional responsibilities regarding evidence-based practice and supporting positive health outcomes".
"This conflict is exacerbated by the competitive retail environment of community pharmacy," the said.
As part of the study, the authors, conducted a number of focus groups and individual interviews with 17 pharmacists from across Australia, to discuss the acceptability and feasibility of an ethics framework for selling CAM, which they had developed.
The authors noted issues relating to access to unbiased information, a perceived lack of education and financial disincentives to being more proactive in the provision of advice needed to be addressed, to boost acceptance of the framework.
"Several participants indicated the need for better access to and confidence with evidence-based information resources on CAM, they said.
"The provision of guidance on the availability, strengths and limitations of key evidence-based information resources available to community pharmacists could aid pharmacists unfamiliar with these resources.
"A second and related activity is the availability of high-quality training for pharmacists and pharmacy support staff.
"There is a lot of sponsor-provided training opportunities in community pharmacy for both pharmacists and pharmacy support staff.
"Participants in this study identified the need for independent evidence-based learning opportunities in complementary medicines for both pharmacists and pharmacy support staff."
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