AUSTRALIAN pharmacy retailer My Chemist has taken out top spot in the seventh year of Roy Morgan's Customer Satisfaction Awards in the Pharmacy of the Year (PoTY) category, held Tuesday night in Melbourne.
Nine Australian pharmacy chains were in the running for the award with My Chemist hanging on to pole position across the board in customer satisfaction based on 12 months of data.
Chemist Warehouse Group chief operating officer, Mario Tascone says, "We pride ourselves on our high level of customer service; it is a key component of the business and we are thrilled that My Chemist has been awarded this honor.
"This accolade not only speaks to the strength of our My Chemist brand but to all of the staff across the business who play a vital part in our daily operations," Tascone said.
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