Pharmacy responds to flood
January 18, 2011
OVER the past week Pharmacy
Daily has been inundated with
industry responses to the
Queensland floods.
Yesterday in response to the
Guild’s call for “direct assistance”
(PD 17 Jan), EBOS Healthcare
wrote with an offer to extended
credit for flood affected pharmacies
by up to four months, as well as
contract pricing at a “significantly
reduced rate for a period of six
months”.
EBOS also said that it would be
able to assist pharmacists aligned
with API (whose Ipswich facility is
out of action due to flooding), with
travel and flu vaccines.
MEANWHILE API has updated
PD on its operations, saying that it
has now commenced a daily
service to its Queensland pharmacy
customers, using the rest of its
distribution network.
This daily service includes
refrigerated lines on “next day
delivery”.
API has also said that it expects
to have an ethical distribution
service established at the current
BDC site over the coming weeks,
with available customer service staff
relocating interstate to help
manage pharmacy call volumes.
In addition, the company passed
on its thanks to the industry for its
many messages of support.
Pharmacy relocation firm, Dale
Williams Pharmacy Approvals and
Relocations has also written in to
PD to offer its services free of
charge to pharmacy proprietors
who have been affected by the floods.
As such, Dale Williams has
offered to aid pharmacists who
need to temporarily close or
relocate their pharmacies due to
the floods, by liaising with Medicare
and/or the Australian Community
Pharmacy to address the
requirements for temporary closure
or relocation.
In addition, Dale Williams said it
will provide this service for the
relocation back into the existing
premises.
For information on this service
call 02 9817 7096.
Meanwhile Blackmores has said
it is extending the payment terms
for all Qld and northern NSW
pharmacy customers.
As such, outstanding payments
for the above regions are not due
until 31 March 2011.
In addition, Blackmores said
payment for any replenishment
orders placed in January will not be
due until 31 March 2011.
The company is also in the
process of developing a store
response plan, and is inviting
pharmacists to contact its customer
service line (1800 808 522) to
advise of store loss of Blackmores
stock, point of sale and
merchandising units.
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