Pharmacy structure OK
April 24, 2014
Pharmacy Guild of Australia
executive director David Quilty said
the community pharmacy sector
in Australia is serving the public
well, following an article in The
Australian which said the 6CPA was
a “cartel” agreement (PD 17 Apr).
In his forefront article titled
‘Don’t try and fix something unless
it’s broken’, Quilty spoke of the
Federal Treasury’s release of its
Issues Paper for its Competition
Policy Review, which made
reference to pharmacy advice/
dispensing services as an example
of a constraint on the supply of
services, the Australian article and
the Guild’s response, which spoke
about the high levels of public trust
in pharmacies.
Quilty said recent survey results
such as the latest Roy Morgan
Image of Professions survey and
the Menzies Nous biennial national
survey, showed satisfaction ratings
that outranked “virtually every
other profession or business
sector.”
These results had been confirmed
by the Price Waterhouse Coopers
(PwC) consumer research project
conducted as part of the Fifth
Community Pharmacy Agreement
(PD 20 Mar), which showed 98%
of people could easily access a
pharmacy and 90% were satisfied
with the service, he said.
“These repeated votes of public
confidence are testament to the
fact that Australia’s system of
community pharmacy continues to
serve Australians exceedingly well.”
The Department of Health had
not responded to requests for the
survey at time of writing.
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