THE Pharmacy Guild this morning confirmed previously announced changes to the Quality Care Pharmacy Program (QCPP) which become effective from 01 Jul.
The current 18 elements of the program have been reduced into "five intuitive domains" (PD 03 Feb 2017) which aim to support business growth and encourage continuous quality improvement and innovation.
The five key domains include business management and governance, human resources, premises, infrastructure and stock, customer experience, and pharmacy services.
QCPP endorsed assessors will spend time understanding how each pharmacy business operates, and then their feedback will focus on the strengths and positive observations in each pharmacy.
The revised QCPP requirements follow feedback from participating pharmacies as well as input from business, management and pharmacy experts, the Guild said.
The QCPP Knowledge Hub is currently undergoing revisions to allow comparison between the current program and the revised QCPP - see www.qcpp.com.
The above article was sent to subscribers in Pharmacy Daily's issue from 06 Jun 17
To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 06 Jun 17
