SHOPPERS are being urged to treat retail workers, including pharmacy staff, with respect as part of a new campaign launched by the Australian Retail Association (ARA), following an increase in aggressive behaviour.
The 'Shop Respectfully' campaign calls on shoppers to "lead with respect", noting "we're all customers at the end of the day", with posters saying, "we like your smile - it's like saying thank you for your service".
Pharmacy owners and managers can access resources, which include posters designed to remind customers to wear face masks, sign in with QR codes, sanitise their hands and maintain social distance while in-store, from the ARA website.
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