SIGMA Healthcare has announced a new online platform, Sigma Connect, designed to improve the ordering and account interface with its pharmacy customers so that they have more time to provide healthcare services to their customers.
Details of the national roll-out of Sigma Connect to all its pharmacy brands and major customer groups are set to be announced at the 2018 Amcal/Guardian Retail Conference to be held this week on the Gold Coast.
Sigma said its goal is to help its pharmacy customers run better businesses, ultimately resulting in a healthier local community.
"We are excited to provide our pharmacy partners across Australia with a new one-stop, secure ordering and account management platform," said Jeff Sells (pictured), executive gm, Retail Pharmacy.
"This will modernise the way pharmacies can order their stock to ensure that their customers are always well serviced,'' he said.
Sigma Connect, which also allows a more secure and user friendly interface, available 24/7, offering self-serve reporting, real-time stock availability and personalised pricing, will replace the existing Netstore platform.
"The testing phase is complete and we are now rolling it out to our pharmacies across Australia."
Following a successful trial of 22 pharmacies in Feb, Sigma Connect is now available in Amcal and Guardian stores.
Discount Drug Store, PharmaSave, and Chemist King pharmacies, major customer groups (including Pharmacy Alliance and Chemist Warehouse) and independent pharmacies will be able to access the new platform later in 2018 through a phased rollout plan with a focus on secure continuity of service, Sigma said.
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