THE Small Pharmacies Group has told Pharmacy Daily it has received a "lot of complaints" from members about the government's staged supply payment system.
The system is intended to support the provision of PBS medicines in instalments when requested by the prescriber.
The frequency of Staged Supply dosing instalments should be determined by the prescriber in consultation with the pharmacy and patient/carer.
However pharmacists are finding that they are spending too long filling out forms and on the phone to 6CPA staff sorting out issues.
The amount pharmacists are paid for these time-consuming services "does not justify the effort of claiming" some pharmacists are saying, leading some to not bother, the organisation said.
Those that do invest in the process often find it takes a long time to get paid, the Small Pharmacies Group spokesperson said.
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