PATIENT access to telehealth services should be restricted to "their regular GP", as part of a major overhaul of the service introduced in response to the COVID-19 pandemic.
The Royal Australian College of General Practitioners (RACGP) warned patients against using corporate pop-ups which have launched following the Federal Government's expansion of Medicare-subsidised telehealth consults.
RACGP President, Dr Harry Nespolon, voiced support for telehealth saying it presented a huge opportunity to improve patient access to care but ensuring quality care was critical, before adding consultations should be limited to a patient's usual GP.
"We have been deeply concerned to see the rise of more and more pop-up telehealth businesses offering low value medical services," he said.
"These businesses promise a 'quick fix' for patients but there is no commitment to the ongoing care of the patient.
"These doctors have no connection to a patient's usual clinic and won't know their medical history.
"Increasing access to health services should never come at the cost of patient health and safety.
"If you consult with your usual GP on the phone or video, you will be provided with care, informed by your medical history.
"To ensure telehealth is not exploited and that the community receives the highest quality care, the RACGP has been calling on the Australian Government from the start to limit patient eligibility for telehealth.
"Telehealth services should only be accessible to patients through their regular GP, who can offer face-to-face consultations when needed."
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