Pharmacy Daily | The success of Professional Services in Australian Pharmacies

'We do this all the time’ is the phrase we often hear when discussing the types of professional services being delivered in Australian pharmacies. Monitoring of Blood Pressure or providing services like DAA has been the mainstay of Australian pharmacy for many years, but it has been a difficult task trying to estimate the number of these services being delivered across the country. With the assistance of the GuildCare software pharmacies can not only measure the number of the services they deliver but also gauge their effectiveness on patient outcomes and impact on the business. Since the launch of GuildCare Programs pharmacists across the country have delivered over 1.5 million interactions with the patient across 3,000 pharmacies, with the best performing pharmacies delivering over 6,000 cases and average pharmacies over 400 cases per year. The GuildCare platform facilitates engagement in various types of programs: • 5CPA - Pharmacy Practice Incentives (PPI) e.g. Clinical Interventions • 5CPA - Medication Management e.g. recently launched MedsCheck • Private Services – e.g. Blood Pressure monitoring • Private Programs – e.g. Compliance GuildCare Programs were launched as part of the PGA’s initiative to have a national systemised platform for delivering professional health services, for more info visit guildcare.com.au or phone 1300 647 492. This week’s contributor is Roma Cecere, GM for Patient Care division of GuildLink.

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