TERRYWHITE Chemmart pledged a new customer promise to over 800 network and supplier partner delegates at their national 'Ignite' Network Partner Conference on the Gold Coast yesterday.
The brand promise - dedicated to care - underlines TerryWhite Chemmart pharmacists and their teams' understanding of and supporting the changing and often complex health needs of their customers at different life stages.
TerryWhite Chemmart Executive General Manager Nick Munroe said the time was right to evolve the brand promise, with strong foundations laid in 'that's real chemistry', of an authentic and trusted relationship between a pharmacist and their customers.
"In creating our new brand promise, we have worked closely with our network partner advisory group, to ensure it portrays the work they and their teams do every day," said Munroe.
The event includes updates on the myTWC app, CareClinics, and support for pharmacists as changes by state governments come into effect allowing pharmacists to practice at full scope.
This year more than 800 delegates and 80 supplier partners heard from a number of expert guest speakers, including Stephen Koukoulas, economic visionary; Morris Misel, global business futurist; Carolina Ferreira, Intelligence Director, Dentsu; Nic McClanachan, The Human Experience Whisperer; Nigel Phair, Director, Institute for Cyber Security; Shane Hatton; Maz Farrelly, and TV and film producer.
The conference that commenced yesterday runs through to 02 Mar with an event highlight being the HEART Awards Gala on Wed.
Pictured L-R: Nick Munroe, TWC Executive General Manager; David Bryan, Key Account Manager, Sandoz; Trent Twomey, National President Pharmacy Guild of Australia; Karen Hood, MD Australia/New Zealand Sanofi; Brett Barons, CEO, Symbion; and Rhonda White, pharmacy pioneer and founder.
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