THIS week's contributor is Jeanette Drury, Professional Services Manager at Wizard Pharmacy - Supporting better patient outcomes: If you want to drive better patient outcomes, you need to be thinking about personalisation and value.
Personalisation is the key to effectively engaging with your community and recognising their needs. Once you have recognised your community's specific needs, you can deliver a tailored professional service offering of value to your community, not a one-size-fits-all solution that may waste your resources.
Many equate value to saving a dollar or two, but value to a patient is so much more. Financial savings may be valued, but to truly maximise value for your patients, offering a professional services program that they need is what truly enhances their life.
The healthcare landscape is changing fast, and for a sustainable future, you need to also. As a Pharmacist and Pharmacy owner, I understand the importance of your services to the community and the challenges in keeping up with constant change. That's why my team and I focus on delivering new and relevant professional services in a managed process that's quality-assured and timely - taking the stress off our franchisees.
CLICK HERE to learn more about supporting better patient outcomes with Wizard Pharmacy.
The above article was sent to subscribers in Pharmacy Daily's issue from 17 May 21
To see the full newsletter, see the embedded issue below or CLICK HERE to download Pharmacy Daily from 17 May 21
