THIS week's contributor is Heidi Dariz, General Manager, Raven's Recruitment - Key staffing management: As pharmacies brace for the impact of Covid-19 over the coming months, owners and managers need to be making a plan now as to how they ensure their duty of care to their staff during these challenging times.
Make sure all staff have 100% clarity of workplace health and safety procedures and policies.
One of the first issues to consider, is what happens to your entire staff if one member becomes unwell? Should you now be running several teams of staff, who are not in direct contact with one another, to ensure that if they are required to self-isolate, your entire staff are not affected.
Increased workloads will be inevitable, so you need to ensure staff are not at risk of burning out. In addition, staff are facing increasing abuse from stressed and upset customers, so ensuring you have appropriate referral systems and resources for mental health services will be vital.
Pharmacies will need a pool of casual staff who are available to step in at short notice. On a positive note, we have seen an amazing response from our locums, some even coming out of retirement, offering their services to pharmacies in need.
For more information, visit www.ravensrecruitment.com.au.
The above article was sent to subscribers in Pharmacy Daily's issue from 23 Mar 20
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