ADDING to their retail pharmacy Asia-Pacific (APAC) portfolio, WorkJam has announced a new partnership with National Pharmacies.
As National Pharmacies has expanded into Victoria and New South Wales, with over 850 employees working across 46 pharmacies operating in the three states and 19 optical stores in South Australia, the partnership aims to see the digital platform for frontline workers improve the internal communications between pharmacists and managers, and team member product knowledge.
WorkJam's employee communication module will also help "bridge the gap" between National Pharmacies' support office and frontline team members, aiming to boost engagement and overall workplace connection.
National Pharmacies Chief Executive Officer Vito Borrello believes that WorkJam's digital solutions will further progress its customer service journey.
"We're excited to have consistency across the brand when it comes to internal communications, onboarding, training and workplace culture.
"We look forward to this transition into a digital workplace with WorkJam."
WorkJam Managing Director APAC Andrew Myers said, "our clients in the retail space enable us to have in-depth knowledge of the challenges faced by the industry, in particular pharmacies".
National Pharmacies anticipates onboarding WorkJam in mid-Jul.
The above article was sent to subscribers in Pharmacy Daily's issue from 29 Jun 23
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