DDS takes customer award

March 11, 2016

DISCOUNT Drug Stores has pipped Soul Pattinson, Amcal, Guardian and My Chemist groups for the pharmacy customer satisfaction levels award from Roy Morgan January 2016 Customer Satisfaction survey. Sigma owned DDS came in with 92% customer satisfaction rating from over 8,000 consumers, with other Sigma’s groups Amcal and Guardian rating well too. DDS gm Doug Kuskopf-Dallas said the achievement is a fantastic milestone for the pharmacy brand. “We have a number of initiatives in place to create a positive brand experience including our new loyalty program and in store health clinics monitored by pharmacists and qualified health professionals. “We hope to continue to prove to our customers that we are committed to providing them with the best possible experience, not just low cost medications.”

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Pharmacy DailyPharmacy Daily | DDS takes customer award

DDS takes customer award

Other recent headlines

Prescribing endorsement consultation opens

Call for embedded rural pharmacist pilot

MTick: Behind the menopause ‘one-stop shop’

SEARCH PHARMACY DAILY

Featured video

Recent issues

INDUSTRY JOB VACANCIES