CHEMIST Warehouse has been awarded Chemist/Pharmacy of the Year in the 2024 Roy Morgan Customer Satisfaction Awards.
This is the fourth time the powerhouse pharmacy retailer has taken out the prestigious award, with Mario Tascone (pictured), Chief Operating Officer and Executive Director Retail accepting the award at a ceremony last week on behalf of Chemist Warehouse.
Roy Morgan is Australia's largest independent research company, with customer satisfaction ratings collected from the Roy Morgan Single Source survey of approximately 60,000 Australians each year.
The winner for the calendar year is the organisation that has achieved the most months with a number one ranking for customer satisfaction.
Chemist Warehouse took out all 12 monthly wins for 2024, which it hails as "a huge achievement".
"At Chemist Warehouse, our mission has always been to make health and wellness more accessible and affordable for every Australian," Tascone said.
"We are committed to not just being a retailer or just another pharmacy, rather a trusted part of the communities we serve.
"Whether it's through our competitive pricing, extensive product range, or the dedication of our in-store pharmacists and staff, we strive every day to deliver an experience that puts our customers first," he concluded, adding that winning the award "really means a lot". KB
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