QUEENSLAND community pharmacist and Churchill Fellow Lucy Walker has enacted her vision for Australian pharmacy to play a more central role in primary care, unveiling a major expansion of her TerryWhite Chemmart store in Goondiwindi.
The upgraded and expanded pharmacy includes four CareClinic consultation rooms, a dedicated check-in and waiting area, and a team of six trained pharmacist practitioners, establishing a scalable model for full scope practice in regional Australia.
For Walker (pictured front row, second from left), the decision to invest in the care-led expansion was grounded in both conviction and evidence gleaned from her global tour as part of the Churchill Fellowship.
"Seeing international models of pharmacy care gave me real clarity on what's possible," Walker said.
"It reinforced that community pharmacy in Australia has significant untapped potential, but realising that requires investment, leadership and a willingness to rethink how we operate."
Walker said the expansion reflected a conscious decision to build a business around care, not just dispense and retail, and the pharmacy has already delivered more than 240 consultations, among the top-performing stores in Queensland for service delivery.
Key service areas include full scope travel consultations, asthma management and hormonal contraception prescribing, demonstrating both patient demand and the growing capability of the pharmacy workforce.
"For me, this is about backing the future of our profession," Walker said.
"A care-led model is the right model for our patients, for our community, and ultimately for the sustainability of the business."
TerryWhite Chemmart general manager Michael Beaumont said the expansion reflected a shift from capability to consistent delivery of full scope services within community pharmacy.
"This expansion helps embed full scope of practice more naturally into day-to-day pharmacy operations, with the infrastructure, workforce and workflows in place to support delivery at scale and ultimately enable better care for the community," Beaumont said. KB
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