RAMSAY Pharmacy has completed its transition to Symbion as its primary pharmaceutical wholesaler, marking a significant milestone in strengthening its national supply chain as it looks to future growth.
One of Australia's largest healthcare wholesalers, Symbion now supplies pharmaceuticals, general medicines and retail merchandise to Ramsay's network of over 100 hospital dispensaries and franchise community pharmacy sites nationwide.
The move began in Nov 2023 when Ramsay launched request for a proposal (RFP) process to ensure its supply chain would continue to meet growing operational and patient care needs across its portfolio.
Following a detailed assessment process, Symbion was chosen for its enhanced service capabilities, competitive pricing, and alignment with Ramsay Pharmacy's long-term strategic objectives.
ParagonCare, Ramsay's former primary wholesaler, elected not to compete in the re-tender process and transitioned out of the relationship in Jan this year.
Ramsay Pharmacy CEO Michelle Lynch said the completed transition supports Ramsay's commitment to delivering exceptional pharmacy services and continually evolving to meet the needs of patients and partners.
"Completing our transition to Symbion as our primary wholesaler strengthens our supply chain, enhances service capability and positions our pharmacy network for sustainable growth," Lynch said.
"By partnering with Symbion and their national reach and proven expertise, we can better support our expanding pharmacy operations while maintaining the high standards of care our patients expect.
"This has been a coordinated effort across our procurement, finance, supply chain, systems and operational teams, and I thank everyone involved for ensuring a smooth transition."
Lynch said the change builds a stronger foundation for future innovation and connected care.
"With Symbion as our partner, Ramsay Pharmacy is well positioned to grow, adapt and deliver even greater value to the communities we serve." KB
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