UBER has announced the launch of Uber Caregiver, a new feature designed to help make transport easier for Australian caregivers and care recipients.
Developed with wheelchair tennis player Dylan Alcott and his brother's consultancy Get Skilled Access, the service provides a way for carers to book rides, manage payment and track trips on behalf of those they care for.
The aim is to alleviate the "logistical, financial, and mental strain" of almost half a million employed care workers and three million informal caregivers, helping them to "manage transportation more seamlessly", Uber says.
To use the service, both the carer and care recipient need to have an Uber account.
The service includes Uber's always-on safety features, such as the ability to track the progress of rides and an all-new three-way in-app chat function built especially for Uber Caregiver, to ensure open communication between carers, passengers and driver partners.
Rides can be booked on-demand or up to 90 days in advance.
"With Uber Caregiver, we're making it easier to arrange reliable transportation for someone you care for, apply the best payment method for their trip, and connect you with the driver and rider in the event of the unexpected," said Emma Foley, Managing Director of Uber Australia and New Zealand.
"Whether it's to attend a doctor's appointment, a quick trip to the supermarket, or to meet a friend for a coffee, we want to help give greater peace of mind and make it easier to take care of those you care for," she said. KB
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